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Yesterday I tried to access my site, but the database seemed to be down. When I contacted my host, they said it was because I hadn't renewed my contract.
So I've lost all my data.
"Why did you not back up?"
My plan was that I would back-up the data when I received an e-mail or letter telling me that my contract was nearly up.
"Oh."
As it happened, said letter did not appear.
"Bit of a bugger."
Yep. These are some bits I gleaned from the site and the e-mail they sent me after I had inquired what had happened:
Is there anything I can do? I know that my dat is gone, but my friend thinks there might be some legal claims I could make. I'm not too sure myself. Point No. 7 does seem pretty definate.
Anyway, it's a pain-in-the-arse and I don't know how long my sites are going to be down now.
So I've lost all my data.
"Why did you not back up?"
My plan was that I would back-up the data when I received an e-mail or letter telling me that my contract was nearly up.
"Oh."
As it happened, said letter did not appear.
"Bit of a bugger."
Yep. These are some bits I gleaned from the site and the e-mail they sent me after I had inquired what had happened:
7. The customer is responsible for all backups. We will not be held responsible for loss of data for any reason.
11. A paper invoice will be sent via post for your first quarterly payment. Thereafter, all billing is electronic via your Control Panel.
You should have been sent a letter to say that the change over to our systems for mysql payments.
11. A paper invoice will be sent via post for your first quarterly payment. Thereafter, all billing is electronic via your Control Panel.
You should have been sent a letter to say that the change over to our systems for mysql payments.
Anyway, it's a pain-in-the-arse and I don't know how long my sites are going to be down now.
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